Why is the integration of my Hamamatsu C5810 camera not synchronised within an automation?

Technical Note: 190
Reads: 6793
Creation Date: 07/03/2001
Modification Date: 12/02/2004

This problem is due to 2 possible causes:-

1. No BNC cable connecting the Snapper 24 trigger (orange) BNC to the TRIG connection at the back of the C5810 controller. Therefore there is no trigger to inform the software of camera integration.

2. If there is a trigger connection present, the TRIG connection on the back of the camera controller is a trigger 'Input' and not an 'Output'

OR there has been no External trigger applied in the Openlab Video Manager (this should be set to either 'Falling Edge' or 'Rising Edge').

If the trigger cable is present and an External trigger has been applied in the Video manager , the camera may need to be modified to an external TRIG. To do this, the camera needs to be returned to Hamamatsu Photonics.